Status Page
Dashboard
ok Up and running
Checkout
ok Up and running
Database
ok Up and running
API
ok Up and running

Last incident: 08 Mar 2020 04:00 UTC

Past Incidents

Planned maintenence

08 Mar 2020 04:00 UTC

We have a scheduled maintenance slot on Sunday 8th March from 4:45am to 5:45am GMT.

Why? We are upgrading our infrastructure to a more resilient, secure database with improved privacy.

Keep an eye on Twitter for updates.

08 Mar 2020 15:16 UTC

Incident resolved. Everything working normally.

Under maintenance

Affected Systems: Dashboard, Checkout, Database, API

Database Outage

19 Jan 2020 11:23 UTC

Issue: Following a routine maintenance task some customers are reporting that their events no longer appear under their accounts. We are investigating.

19 Jan 2020 11:29 UTC

The symptom is that data for some accounts isn’t appearing because of records deleted from a key table.

We’re working on getting this sorted as a matter of urgency.

19 Jan 2020 12:18 UTC

Progress is being made — data has been retrieved and we’re just going through the steps needed to restore the affected accounts.

19 Jan 2020 14:23 UTC

Preparing the final steps to restore the affected accounts.

19 Jan 2020 14:43 UTC

Incident resolved.

21 Jan 2020 21:14 UTC

Link to Incident Report

Major outage

Affected Systems: Database

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